Published Article: Humphries, Edwin & Ronald Forbes (1993). The Challenge of Mandated Organizational Change. Abstract & Conclusion only. Qualcon Australia 1993. Conference Proceedings. Sept. 1993. The mandates of society as the key stakeholder – and how to gain synergies between the many required elements. [Full article available on request – links TQM, Mega planning, Continuous Improvement & Leadership].
Download the article here ChallMandatedChange.