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Dip. Mgmt Studies, MA Mgmt Learning During British Airways' period of dramatic change, Peter Farey was Senior Manager HR Development in charge of major corporate initiatives. In 1989, at the conclusion of a five-year period during which BA was transformed into one of the world's most successful airlines, he left to set up his own consultancy. His specialisation became the development and application of practical, data-driven approaches to management performance improvement, based on well-grounded theory. Peter Farey's work with managers over many years, combined with his study of fifty years of research led to the development of his Leader/Manager Map as a tool of Upward Feedback®. With the publication of articles on different aspects of management learning, Peter has become the doyen of Upward Feedback. He developed the original process in 1974 (unheard of in the UK at that time) while at the Air Transport Staff College, using it in a development programme that continued to run without change for ten years. Peter also spent two years as Chief Executive of the Air Transport Industry Training Association, before returning to BA to help with a huge feedback-based programme upon which they were about to embark. In a dialogue with Leaderskill Group, Peter has developed new Leader/Manager instruments that assist the development of managers, peers and associates, consultants and Self-Managing Teams. Recently, he has devised several similar feedback processes which are based upon competencies already integral to the client organisations' management development systems. Peter remains committed to helping managers improve by using the most powerful of techniques available: hearing from the people who report to them. The Chief Executive of one of the largest City Councils in the UK, having just been the first of his management team to make use of Peter's Leader/Manager feedback approach, said: "Good management is about high performing teams, so appraisal has to be a two-way process; and that's why Upward Feedback is absolutely essential." On his recent retirement Peter chose as his replacement in the UK his long-term associate in British Airways and elsewhere, Liz Gibson. |
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