The Learning Organisation and 360 feedback

360 Facilitated^® Leader/Manager Surveys™ help managers and team members learn a great deal about themselves, their roles and one another, while reflecting directly on Leadership and Management.

The process improves communication and learning across the entire organisation. It powers the Learning Organisation by moving information and ideas from wherever they arise to where they're most needed. It provides the information required to accurately design a highly relevant program of learning, coaching and mentoring for managers and teams.

Everything takes place in the context of performance improvement and action learning.

Specific outputs

The specific outputs and outcomes that 360 Facilitated^® contributes to the Learning Organisation are:

1. Individual and team action plans to improve how team and manager work and learn together.  These can range from requirements for professional development, to improvements in processes, the quality management system, etc.
2. Immediate solutions to many problems
3. Openness, allowing the flow of ideas and information
4. Changes in leadership style and emphasis - managers often have the skills but aren't using them
5. A smooth negotiated transition to team involvement, and to self-management where this is the aim
6. A more open and aligned culture, a prerequisite for all forms of effective performance management
7. Clearly defined learning and development requirements linked to specific outcomes that managers and teams are expected to achieve
8. Focused change strategies - information collated from a range of teams can be used for changes in policies or for process re-engineering
9. A benchmark built up in the form of profiles plus statistics on how the organisation perceives itself at different levels in the Areas of Behaviour defined by the Leader/Manager practices. This can be measured regularly
10. Using a full Mega Planning or Balanced Scorecard Plus framework of Corporate Social Responsibility allows measurement of contributions to the external stakeholders.