Return on Investment
A full program of 360 Leader/Manager Profile™ results in measurable ROI (provided that we take account of changes in external factors). It is important to measure this, as well as establish benchmarks. We suggest the following:
Benchmarking & Aggregate Statistics
Because every organisation has its own set of needs and strengths, the most useful form of benchmarking using the 360 Leader/Manager Model™ is that of the organisation against itself over time.
It can also be useful to run a separate organisational survey, e.g. to show whether the organisation is building or breaking trust with its employees.
Aggregate reports for groups of managers or the entire organisation can be used to guide organisation-wide development programs. They also act as a benchmark. For further information see Articles.
A statistical aggregate of a 360 Leader/Manager Survey™ intervention provides a benchmark for a group of managers, or for the organisation. It measures the level of suggested change as well as the degree of alignment between managers, teams and 'bosses' at a point in time. Although it never pretends to 'measure the manager', it will let you compare groups of managers over time and with norms. It gives managers specific benchmarks from which to improve.
You can produce a Statistical Profile (using the survey profile format) for any group of managers. We provide more detailed Statistical Reporting on request.
"The Leader/Manager model is very, very good and has benefits well beyond the obvious and advertised purpose. Coachees really value its ‘face validity', its power and ease of use..."
Eddie Paterson FAIM, internal executive coach, telecommunications company, Australia.
“All team members who participated found it easy and commented how well it worked. The process of customising was seamless and perfect. Feedback from all team members has been positive and extremely useful for their future development plans. I have recommended the department continues running the 360 survey..."
Victoria Elgott, HR Project Manager of a major Australian bank
“Great site - with a lot of articles that helped me understand what a 360 can really be."
Kate Simpson, Program Manager, Fortinberry & Murray. Australia.
Gary Cox, Principal Consultant, Chandler Macleod, Qld, Australia.
“We were extremely impressed with the tools that you have available and very much appreciated the flexibility you showed in adapting to our needs”
Dr Julie Stockton, HR Manager, University of British Columbia, BC, Canada.
“The most significant intervention we have undertaken. Influenced the growth and learning of our managers as leaders ...”
Snr Manager, SADAF Petrochemical Co., Saudi Arabia.