Sample 360 Survey & Feedback


Online Surveys

Leaderskill Group's 360 degree feedback surveys More than three decades of experience have helped Peter Farey and Leaderskill Group produce surveys and questionnaires that are simple to understand, easy and fast to use, very user friendly; and profiles that provide the Participant with immediate practical information about what they should consider changing in their behaviour.

Our entire suite of Leader/Manager and Custom Profiles is online and customisable as required. International or US spelling.


Giving feedback

In 360 Facilitated®, Staff or Team members give feedback to their manager on brief items asking for  more or less of good practice behaviours. Peers and 'Bosses' are usually included.

The research-based questions define the Leader/Manager Model™. They covers a holistic range of People Leadership, Task Leadership, People Management and Task Management.

An introduction explains the purpose of the survey, and confidentiality. It makes it very clear that you are not appraising the Manager, but only suggesting more, less or the same of each of the behaviours.

Below you see some of the staff/team questions. They form part of the People Management quadrant, and belong to the Area of Behaviour: Delegation and Trust.

Written comments may be added. Submitting your questionnaire enters it into the data base.

My suggestions for change. Do . . .  -2
a lot less
-1
a bit less
As Now graphic
as now
1
a bit more
2
a lot more
Fully use staff members' present abilities
Delegate to develop staff's abilities
Involve staff in decisions affecting them


Entering respondents & processing the data

The authorised Consultant (internal or external) sets up and run surveys via the Consultant Control Centre.

The Manager (Participant) enters their respondents via his/her Participant Control Centre and sends individual passwords to each person. S/he can then monitor how many respondents have completed questionnaires (but can't see the responses). The Consultant (survey coordinator) prints the profile once complete. The presentation of the feedback ensures the anonymity of respondents, while providing detailed results.

The suite of 360 Leader/Manager Profiles™, designed for different purposes, include 360 Feedback Peer Feedback, Team and Self-Management Feedback in various formats, sometimes including Capability or Competency Mapping of other surveys and frameworks.


The Profile

A portion of a manager's Staff Feedback profile is shown below. The profile is provided as a state-of-the-art high quality PDF that can be printed at two clicks directly from the website. It includes:

  • Radar graphs showing respondents' suggestions for change
  • Prioritised summaries
  • Top items where change is suggested
  • Raw scores - detail of responses but preserving anonymity
  • Summary graphs for the four quadrants
  • Compiled written comments.

Self and 'Bosses' are included, also Peers when these are part of the profile.


Leader/Manager Guide & Professional Development Plan

A comprehensive development guide, the Leader/Manager Guide™, assists the manager to interpret their profile, and plan areas for change. A brief version is also available as a coaching journal.

The Professional Development Plan is based on the Leader/Manager Profile™ and accompanies the Guide. It provides an action planning document for Managers to work with their feedback and determine their development path as a result.

All profiles and materials are available in International and US spelling.


Benchmarking & Aggregate Statistics

Aggregate reports for groups of managers or the entire organisation are used to guide organisation-wide programs and as a benchmark to compare the results from different groups or with international norms. Repetition of the survey measures progress over time. For further information see Published Articles.


Explore Options & Assess Readiness: Click here

Our consultants are available to assist you with 360 Facilitated®, or you may choose to become accredited yourself. Click above to view options. We also invite you to use an instrument that will realistically assess your organisation's preparedness to undertake any program of 360 degree feedback.

NOTE. The Debrief and Coaching require Level 1 Aaccreditation only. Full documentation is provided, fee is nominal.
Hosting Your Custom Survey does not require accreditation but we provide guidance.

Testimonials

"The Leader/Manager model is very, very good and has benefits well beyond the obvious and advertised purpose. Coachees really value its ‘face validity', its power and ease of use..."

Eddie Paterson FAIM, internal executive coach, telecommunications company, Australia.

“All team members who participated found it easy and commented how well it worked. The process of customising was seamless and perfect. Feedback from all team members has been positive and extremely useful for their future development plans. I have recommended the department continues running the 360 survey..."

Victoria Elgott, HR Project Manager of a major Australian bank

“Great site - with a lot of articles that helped me understand what a 360 can really be."

Kate Simpson, Program Manager, Fortinberry & Murray. Australia.

"Leaderskill Group has assisted our strategic planning with their Mega Planning methodology for over seven years. In the article we co-wrote, I estimated that Defence Consulting had saved between 5 and 8 million dollars – without counting the savings of our stakeholders, including government – just on the redevelopment of the historical Randwick Barracks site in Sydney."

Peter Hoskins, Principal, Woods Bagot 

(See published article: ‘Profit and Benefits from Planning for Sustainability’).

“I now use 360faciliated profiles as an integral part of my executive coaching work at the Australian Institute of Management [AIM, Qld]”

Gary Cox, New Directions Career Consultants, Qld, Australia.

“We were extremely impressed with the tools that you have available and very much appreciated the flexibility you showed in adapting to our needs”

Dr Julie Stockton, HR Manager, University of British Columbia, BC, Canada.


“The most significant intervention we have undertaken. Influenced the growth and learning of our managers as leaders ...”

Snr Manager, SADAF Petrochemical Co., Saudi Arabia.

News

360 Facilitated® Profiles get faster

7 December 2011: A new wave of improvements is sweeping through our 360 Facilitated® profiles.

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Makeover for Leaderskill websites

6 December 2011: We think we’ve made them clearer, simpler: 360 Facilitated® & Leaderskill®.

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Return of Appreciative Inquiry (AI)

5 December 2011: We will have another touring AI workshop in the new year. Positivity rides again!

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The Upside!

30 November 2011: Our eNewsletter of the best in organisational development.

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